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Emergency Help

We can’t be there in person to help and support you in a moment of crisis, but there are other options available to you if you can’t turn to someone you trust. By giving us your postcode (or one nearby to where you are right now) we can let you know about services in your area. Remember: this moment will pass; you won’t always feel the way you do right now. 

If in doubt always call 999.

You can also sign up to Alumina, our online support for mental health and wellbeing here: 





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Getting online support: Alumina

What is it?

Alumina, online support for mental health and wellbeing.

‘Alumina’ is part of what turns a rock into a crystal, yeah strange we know, but that’s our hope: that you are able to turn the struggles you currently have with self-harm into something of strength and beauty.

Alumina is free and is run by SelfharmUK for young people aged 14 and above. It is an online programme that is run a couple of nights a week by trained counsellors; it’s a safe place to explore how you are doing, what your struggles are and receive support for your harming behaviour. It’s done in a chat room style so that no –one can see you, it’s confidential (you can use a different name) and young people can only chat to each other in the ‘public’ forums so you feel safer.

You can say as much or as little as you feel comfortable with; there is never any pressure to tell anyone about your mental health journey and never, ever, any judgement – we are here to offer a listening ear, support and a variety of practical ideas that you might find helpful in dealing with your emotions and caring for yourself.

It works by signing up to Alumina, you will get an email from Jo, welcoming you and you will be sent a link to the next alumina session. Our sessions usually run a couple of times a week in the evenings.

Most sessions have about 4 or 5 young people in and two counsellors leading the sessions; the sessions are about an hour and then, if you feel you want to chat more on a 1:1, we stay online for half hour or so after.

What themes does alumina cover?

  • Who am I?  What’s my story and how does it effect me?
  • Control: what can, and can’t I control?
  • The addictive nature of self-harm
  • Getting our brains to think differently – using alternative strategies
  • Talking about feelings
  • What other support might I need?

If you have further questions about Alumina you can email Jo Fitzsimmons or visit our Safeguarding section.